Cross stitch, tapestry and embroidery from Millennia Designs


Postage charges, terms and conditions


Shipping And Handling
Prices do not include postage and packing. Charges are as follows:

United Kingdom 3.50
Rest of Europe 4.50
Rest of the World 6.95

Credit card payments
We accept payment by credit card. Prices are charged in pounds sterling and will therefore be subject to the exchange rate prevailing at the time of payment. For details please contact your bank or finance company. Prices quoted in US$ are approximate and for guidance only.
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You can check the current exchange rate at the Universal Currency Converter.

We do not charge for any item until it is ready to ship.

Delivery Schedule
As we aim to supply from stock, delivery is usually ‘by return’; in the UK your parcel should reach you within 14 days. Parcels sent overseas (by airmail) will take longer to arrive. Please allow 28 days before querying non-delivery.

Back Orders
If your item is not in stock and may be delayed more than a day or so, we will email you to let you know, with the option to cancel your order if you would rather not wait. In any case, we will not take payment from your credit card until we are about to despatch your order to you.

Tax Charges
All prices are inclusive of all applicable UK taxes. Overseas customers may wish to check with their customs service to see whether additional import duties will apply. Any such duties are the responsibility of the purchaser. .

Credit Card Security
Our website is protected by SSL (Secure Socket Layer) software, the industry standard for secure commerce transactions. It encrypts all of your personal information, including your credit card number, name and address so that it cannot be read as the information travels over the Internet.

Returns Policy

Kits If you are not completely satisfied with a Millennia Designs kit, you may return it for a full refund of the purchase price. To qualify for this, the kit must be unused and in perfect condition, and returned within 7 days of receipt.
Charts Due to ease of copying we cannot offer refunds on chart-packs.
Faulty Goods If any components are missing or faulty, then we will replace them immediately free of charge. This does not affect your statutory rights.

Copyright All Millennia Designs products are copyright. Please do not make copies of any of the components without our express permission. If you have any special needs, for example enlargements of the charts if your eyesight is poor, please get in touch.

 

Privacy Policy Millennia Designs do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping basket once you have selected an item.

 


MILLENNIA DESIGNS
Newcastle Hall, Newcastle
Craven Arms, Shropshire SY7 8QL
England
Tel: +44 (0)1588 640392
email: millennia@millennia-designs.com


 

 

Millennia Designs: Fine needlework inspired by the past.